Shipping Destinations & Methods
Order Processing Time
All orders are processed within 1-3 business days (Monday to Friday, excluding weekends and holidays). During peak seasons or special promotions (like Black Friday or holidays), processing times may take slightly longer. If there’s a significant delay, we’ll notify you via email.
Shipping Destinations & Methods
Europe: Orders are shipped directly from our warehouse in Slovenia.
USA: Orders are fulfilled via Amazon FBA (Fulfillment by Amazon) for faster delivery.
Shipping Rates & Delivery Estimates
| Region | Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|---|
| Europe | Slovenian Postal Service or GLS | 3-7 business days | Varies |
| USA | Amazon FBA | 2-5 business days | Varies |
Delivery times are estimates and may vary depending on customs processing or carrier delays.
Shipment Confirmation & Order Tracking
Once your order has shipped, you’ll receive a Shipment Confirmation email with your tracking number. You can use this to track your package directly with the carrier.
Damages or Lost Packages
We take great care in packaging your items, but sometimes things happen during transit.
- If your order arrives damaged, please contact the carrier directly to file a claim. Save all packaging materials and damaged goods for inspection.
- If your order is lost in transit, let us know at hello@nolidstudio.com, and we’ll work with the carrier to resolve the issue.
Questions?
If you have any questions about shipping, delivery, or your order, feel free to reach out to us at hello@nolidstudio.com. We’re here to help!